Customer Service

  • SHIPPING & DELIVERY

    Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Orders placed before 2:30 ET (Eastern Time) are shipped the same business day. If we are unable to ship your order within 1 business day, you will be contacted by e-mail as soon as possible. Please consider processing time when determining the estimated delivery of your order. Orders within the continental United States will ship free typically via UPS Ground (2-7 business days) delivery or USPS Fast Free Service (2-3 business days). We ship all items in one shipment, so we'll wait on any out of stock items to arrive before we ship your order. You should receive an e-mail at the time of the shipment with information on how your package is being shipped along with a tracking number.

    UPS service


    Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders placed late on Friday or on Saturday will not be processed until Monday. Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery.

    shipping
    Shipping addresses in Alaska, Hawaii and Puerto Rico should add an additional fee charge for standard Shipping & Delivery. Contact Us about the shipping cost to your location. All Orders arrive in 7 to 9 business days when ordered before 12:00 noon (PST).

     StandardPriorityOvernightInternational
      Package arrives 5 to 7 business days after processing if ordered by 12:00 noon (PST). Package arrives 2 to 3 business days after processing if ordered by 12:00 noon (PST). Package arrives the next business day if ordered before 12:00 noon (PST). Order should arrive 3-9 business days after processing. Flat rate does not include duties and taxes.
    We use USPS - UPS and Fedex Service
  • RETURNS & REPLACEMENTS

    Payment methods: All payments are made through Paypal checkout for your security and information protection, also we accept cash on hand payment in specific items. We do not save any information about your paypal account or credit card information.

    Store ship-to locations: USA and selected countries. PAYPAL confirmed Address only.

    Shipping & Handling: Buyer Pays Shipping, except Free Shipping products. Shipping and handling fees vary on cost and distance. Carriers: UPS, USPS, FEDEX.

    Sales tax: For shipments to New York addresses, we are required to collect 8.875% Sales Tax.

    Customer service & return policy: We stand behind every product we sell. All sales are final, not returns on used parts, all items are described with professional knowledge in parts, used items are tested before to ship, NOT WARRANTY ON USED or TAKE OFF parts. New parts come with manufacture warranty. Shipping and handling charges are not refundable, There is NOT INSURANCE on Used Parts. For any mistake, we need the original product must be in its original condition, including the box packaging, and all the accessories. Please allow to return the product within 7 business days to be processed otherwise we won't accept the return. Open Software, Electric or Electronic components, Games, and Movies are not eligible for returns, claims or refunds in case of damage made for buyer.We suggest a professional installer in case of electronic component to prevent damages, all components are revised before to sell. If the customer is unavailable to pick up or sign in the first delivery attempt, always the shipping carrier leave a notification for a second or third delivery attempt but if customer refuse to pickup the package(s), shipping and handling charges are not refundable in case the package(s) return to us (Ebay and Paypal fees apply), items offered with free shipping include also. WE DO SHIP TO PUERTO RICO AND HAWAII STATES with ADDITIONAL SHIPPING FEES ( Contact us about the cost ). ALL OUR PARTS ARE FROM INSURANCE SALVAGE VEHICLES AND THE WHEELS FROM PURCHASES, CUSTOMER TRADES OR UPGRADES TO OUR NEW AFTERMARKET WHEELS. WE CHECK ALL OUR PARTS TO BE IN GOOD WORKING CONDITION BEFORE TO SHIP BUT THERE IS NOT WARRANTY ON USED PARTS. WHEELS ARE FREE FROM BALANCE INHIBITING BENDS. ALL USED ALUMINUM WHEELS WILL HAVE SOME COSMETIC DEFECTS, SOME WORSE THAN OTHERS, PLEASE READ STORE POLICIES BEFORE TO BID OR BUY AN ITEM.DO NOT WARRANTY ON USED OR TAKE OFF TIRES.

    We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly to assist you by email as soon as possible to resolve the inconvenient.

    Customers Satisfaction and Positive Feedback is Our Warranty!